INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. We ensure premium quality in every cap. While minor color variations may occur due to lighting, we guarantee that the design, fabric, and overall quality remain exactly as shown - truly “What You See Is What You Get.”

Where can I view my sales receipt?

Your sales receipt (invoice) is automatically emailed to the address you entered at checkout. If you have an account, you can also view and download it anytime from your Order History section.

How can I return an item?

We offer a 7-Day Easy Return Policy. Just reach out to us on WhatsApp (+92 371 0241540) within 7 days of receiving your order, and our team will assist you with a quick and simple return process.

Will you restock items indicated as “out of stock?”

We regularly restock our most popular caps, including our Classic, Premium, and Jummah collections. Simply use the ‘Notify Me’ option on the product page to receive an email alert as soon as the item is available again.

Where can I ship my order?

We deliver all over Pakistan, including Karachi and Korangi 3. International shipping is also available on request. Al Tijaan ensures safe and timely delivery of every Islamic cap.

INFORMATION ABOUT US

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